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Support

Stuck with a WordPress problem? Get a real developer, not a ticket

Direct, fast WordPress help for bugs, broken updates, plugin conflicts, and emergencies — handled by me, not routed through an agency queue or a plugin vendor's slow inbox.

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Common issues I fix

Site broke after an update. White screen / critical error. Plugin conflicts breaking the editor or front end. Broken responsive layout. Login / access problems and redirect loops. Migration and hosting hiccups — broken links, mixed content, errors after a move.

Support scope & how to engage

  • One-off fixes — a single problem diagnosed and resolved, quoted up front
  • Ongoing support retainer — a block of hours each month for on-demand help
  • Emergency help — priority attention when the site is down and revenue is on the line
  • Direct communication — you talk to the person doing the work

Pricing

Pick pay-as-you-go for occasional fixes, or a retainer if you want guaranteed response time.

Pay-As-You-Go
$65/hr
Priority Retainer
$99–199/mo
Emergency Rescue
$149 flat

Final quote depends on your specific scope — book a free call and I'll walk you through the right tier for your site.

Ideal client

Owners who need a fix now, not a ticket queue. Agencies needing an overflow WordPress developer. Teams without an in-house WordPress person. Anyone let down by slow plugin or host support.

How it works

1. Report — you send the problem, access, and any error details. 2. Diagnose — I find the actual root cause, not just the symptom. 3. Fix — resolved safely, with a backup taken first. 4. Verify — tested across devices to confirm nothing else broke.

Proof

Debugging and support across DiviFlash (10K+ active users) means deep familiarity with WordPress edge cases — plus real client build and problem-solving work.

Related work

Real projects where I delivered this kind of work.

FAQs

Can you help with just one problem?

Yes. Many clients start with a single one-off fix. If you need ongoing help, we can move to a retainer.

How fast can you respond?

For urgent, site-down issues I prioritise a fast response. Turnaround depends on the problem, and I'll set expectations up front.

Do you need admin access?

Usually yes — admin (and sometimes hosting/FTP) access lets me diagnose and fix properly. I always work on a backup first.

What if it turns out to be a bigger project?

I'll tell you honestly and quote the larger scope separately rather than nickel-and-diming the fix.

Need a WordPress problem sorted?

Book a free call or send the details and I'll tell you exactly what's going on and what it takes to fix it. You get a fixed quote before I start, and urgent issues get a same-day response path.